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Privacy Policy

Information we may collect We may collect and process the following data about you:

  • Information you give us You may give us information about you by filling in forms on our site, using social media logins and/or other plugins, participating in our surveys which may be sent to you from time to time or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to a newsletter or service, order products or services, upload or download content, and/or participate in discussion boards or other social media functions on our site. The information you give us may include (but is not necessarily limited to):
    • your personal name and address;
    • your business name and address;
    • your email address;
    • your phone number
  • Information we collect about you Each time you visit our site or interact with the emails we send to you, we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, operating system and platform;
    • information about your visit, including the URL clickstream to, through and from our site (including date and time); pages, resources and/or products you viewed or searched for; page response times, errors, length of visits to certain pages, page interaction, and methods used to browse away from the page;
    • information about your interaction with our emails, including whether you have opened the email, the number of times the email is accessed, and your interaction with email content including the links you have clicked.

Uses made of the information

  • The information we collect from you will only be used for your healthcare.
  • to enable you to access the content and functions available via the site, provide you with any products and services you request, and carry out our obligations arising from any contracts entered into between you and us;
  • to provide you with information about other resources, materials, goods and services we offer that are similar to those that you have already accessed, purchased or enquired about;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • to improve our site;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about content, goods or services that may interest you or them.

Keeping your data secure We will use technical and organisational measures to safeguard your personal data, for example:

  • access to your account is controlled by a password and user name that are unique to you;
  • we store your personal data on secure servers; and
  • payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).

Our hosting provider is certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘Contact‘ below). How long do we keep your personal information? We keep your personal information for as long as we need to for the purposes for which it was collected or (if longer) for any period for which we are required to keep personal information to comply with our legal and regulatory requirements. Your rights You have the right to ask us not to process your personal data or to restrict our processing of your personal data (including for marketing purposes). You can do so at any time by contacting us at contact@medb.es. Cookies Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small text file written to your hard drive that contains information about your account and use of this site. Cookies do not contain any personal information about users. Cookies enable us to collect useful information and to improve your experience when accessing and using our site. The cookies we use on our site include:

  • Google Analytics We use this this service to improve your experience across the sites
  • The service:
    • This service runs in the background and drops one or more cookies to your computer, or handheld device. It helps us measure how you interact with our websites content by tracking your user journey and site interactions. The cookies store non-identifiable information about your browsing history, we use this data to analyse patterns and trends to help improve your experience.
  • The data Google Analytics stores about you:
    • Non-identifiable data such as, visits, pages views, time on site, and the journey you take through the site.

For more details on Google Analytics please visit their website http://www.google.com/analytics/

Managing cookies If you wish to restrict or block the cookies which are set by our site, you can do this through your browser settings. The “help” function within your browser should provide information about this. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Changes to our privacy policy Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy. Complaints If you have any complaints about the way we use your personal information please contact contact@medb.es and we will try to resolve the issue. Thank you for visiting our site.